Insurance Company Subscriber Policy Number Must Be Entered
The claim has been rejected due to the use of an invalid value as the policy number.
Insurance company subscriber policy number must be entered. It s the subscriber number. The group policy number is vital in this exercise. The patient s demographics or insurance policy included on the claim was not eligible for the date of service billed. Group number if applicable patient first name.
Your subscriber id is the number associated with your particular health care insurance plan it should be located on your insurance card if you have insurance for just yourself the subscriber id will only be associated with you if more than one member in your household is insured through the same plan you will all. The group number doesn t really have anything to do with coverage. The group or policy number subscriber group or policy number cannot be none none or none. The best way to explain this rejection is that the insurance company does not recognize the subscriber on the claim as being covered by their benefit.
Please review the information used in the policy number field for your client s records and see if it matches with your client s id card. Gmac insurance and mercury insurance policy numbers are in alphanumerical format. An insurance company must provide a written report if it denies you a claim. If the policy number you re searching for is exclusively in numerical format break out the first three digits to get the company code also referred to as the dmv code in some states.
The other numbers on the card are your deductibles for various treatments. Must be entered for payer. It s just a management risk tool for the insurance company. This rejection has three possible causes.
This is the most likely cause if this rejection was received on claims for multiple patients. Break the policy down. Patient middle initial if included on insurance card patient birthdate. If you cannot access your policy cal toll free century surety insurance company 800 574 6278 chubb insurance group 800 252 4670 continental western insurance company 800 444 0049 ext.
Resolution steps will vary depending on the cause. The claim was submitted to the wrong payer id. This can be for many reasons including. The alphabetical code can precede or come after the numerical digits.
Subscriber group or policy number required. The patient is a newborn or recently added to the guarantor s insurance policy.
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